FAQ

1. What does PolyEquip Imports specialize in?
   We specialize in providing high-quality, cost-effective polyurethane spray machines and related equipment, including air compressors, for businesses across Canada. Our goal is to help you manage your projects efficiently with reliable tools at competitive prices.

2. Where are you located?
   Our headquarters is located in the industrial district of Pointe-Saint-Charles, Montreal, QC. We serve clients across Canada, offering free delivery on all orders.

3. What’s included with the polyurethane spray machine?
   Each machine comes with:

   • A standard spray gun

   • Two feeding pumps

   • Heating pipes (15 meters)

   • Main air pipe

   • Accessories box with essential tools

   • Instruction manual

4. Can I customize my hose length?
   Yes! You can choose hose lengths of 15, 30, 45, 60, or 75 meters. The 45-meter option is the most popular for polyurethane spray jobs.

5. What’s the difference between the standard spray gun and the high-performance gun?

   • Standard Gun: Comes included with the machine and is ideal for smaller, occasional projects.

   • High-Performance Gun: Designed for frequent use, featuring easy air-blast tip cleaning, long-lasting seals, and quick-release fluid housing. You can also purchase this gun later if needed.

6. Do I need an air compressor?
   Yes, an air compressor is required to operate your polyurethane spray machine. We offer a 12 HP gas-powered air compressor that is perfectly suited for use with our machines. You can choose to add it to your order or use your own compatible compressor.

7. How can I get a quote?
You can request an instant quote directly through our website. Simply fill out the form with your preferences (hose length, spray gun type, etc.) and we'll send you a detailed quote by email.

8. Do you offer financing?
Yes, we offer partial financing for up to 65% of your order with an interest rate of 5%. You can select financing terms of 12, 24, or 36 months.

9. What will be included in my quote email?
Your quote email will include:

• Detailed quote

• Financing simulation, allowing you to choose the percentage of financing (up to 65%) and the term (12, 24, or 36 months)

• Return on investment simulation to help assess the financial benefits

10. How long does it take to receive my machine?
After placing your order, your machine will be custom-built and delivered within 45 to 60 days. We’ll keep you updated on the progress of your order.

11. Is the machine ready to use when delivered?
The machine will require some setup upon delivery, but don’t worry—simple setup instructions are provided with every machine. Additionally, our technical support team is available to assist if you need help.

12. How much is the shipping?
Pickup at a Montreal warehouse is free, otherwise, we offer delivery for an additional fee.

13. What kind of support do you offer?

We provide technical support for your machine. If you need additional training or operational assistance, we will connect you with an experienced supplier who offers tools such as:

• An Online Daily Work Record App

• A Dew Point Calculator

• Continuing education on polyurethane spraying

• Marketing support to help grow your business

14. Can I get help with sourcing polyurethane materials?

Yes, we can connect you with trusted polyurethane and coating suppliers to ensure you have the best materials for your projects.

15. What is the maintenance like for the spray machines?

Our machines are designed for low-maintenance operation. The high-performance spray gun makes maintenance even easier with its quick-release fluid housing and hand-tightened front cap for fast cleaning.